Stay tuned. We'll be publishing references, links, and suggested further reading here.
For now, you might want to check out Jeff's blog. Or Josh's.
Chapter 3
Note 1: To learn more about outcomes, see Josh’s book, Outcomes Over Outputs.
Note 2: W.K. Kellogg Foundation Logic Model (Link to site.)
Note 3: The Blurry Line Between Empowerment and Exploitation in UX, by Oz Lubling.
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